ABOUT US
Founded in 2008, dokuvault is an IT and software development company delivering a comprehensive range of services to clients across the Middle East, the Gulf region, and Africa, while also serving international customers.
dokuvault designs and customizes digital solutions for organizations across various sectors, including private enterprises and government entities.
Powered by advanced technologies and a highly experienced team, dokuvault is committed to developing innovative and impactful digital solutions that drive client success, with a strong regional focus on the Middle East, the Gulf, and Africa.
With over 10 years of experience in middleware implementation and five years of expertise in AI and machine learning, dokuvault specializes in implementing advanced technologies across system integration, data and big data, AI, cloud computing, ERP, CRM, HR and payroll, digital banking, and e-wallet solutions.
Leveraging advanced AI capabilities, dokuvault integrates machine learning models, intelligent document processing, natural language processing, predictive analytics, and computer vision into enterprise solutions. Our AI-powered platforms enable automated decision-making, intelligent data extraction, workflow optimization, fraud detection, customer behavior analysis, and real-time business insights.
By embedding AI into core business processes, dokuvault empowers organizations to enhance operational efficiency, improve accuracy, reduce costs, and unlock new strategic opportunities in an increasingly digital world.
OUR SERVICES
Enterprise Content Management
Telecommunications Value-Added Services
Enterprise Content Management
Telecommunications Value-Added Services
Telecommunications Value-Added Services
Telecommunications Value-Added Services
Cybersecurity
Telecommunications Value-Added Services
Telecommunications Value-Added Services
GPS Tracking and IoT Sensors
Route Optimization Software for Cash-Vans
Route Optimization Software for Cash-Vans
Route Optimization Software for Cash-Vans
Route Optimization Software for Cash-Vans
Route Optimization Software for Cash-Vans
Business Software Solutions
dokulearning: Learning Management System
Business Software Solutions
Digital Banking and E-Wallet
dokulearning: Learning Management System
dokulearning: Learning Management System
dokulearning: Learning Management System
dokulearning: Learning Management System
dokulearning: Learning Management System
STANDARDS & COMPLIANCE
Security & Privacy
ISO/IEC 27001:2022
Information security management
Role-based access control, secure authentication, audit logging, and protection of sensitive information
OWASP ASVS 5.0
Application security verification
Protection against common web application vulnerabilities and secure coding practices
RBAC/ NIST model
Role-based access control
Granular user permissions based on organizational roles and responsibilities
GDPR
Data protection principles
Support for privacy, accountability, data retention management, and controlled deletion workflows
ISO/IEC 27701:2025
Privacy information management
A privacy management reference for organizations acting as controllers or processors of personally identifiable information
PCI DSS 4.0.1
Payment account data security
Secure handling and transmission of payment-related information
Records & Content
ISO 15489-1:2016
Records management
Records lifecycle management, retention policies, document versioning, archival, and audit trails
ISO 23081 series
Metadata for records
Structured metadata management, classification, validation, and metadata inheritance
Interoperability
CMIS 1.1
Content interoperability
Standardized management of documents, metadata, permissions, versioning, and interoperability with external systems
OAuth 2.0 + OIDC 1.0
Authorization and identity federation
Secure authentication, identity federation, and Single Sign-On (SSO) capabilities
Quality & Resilience
ISO/IEC 25010:2023
Software product quality
A model for defining and evaluating software characteristics such as suitability, reliability, usability, security and maintainability
WCAG 2.2
Digital accessibility
User-facing experiences can be designed and tested against measurable accessibility criteria
ISO 22301:2019
Business continuity
A continuity reference that helps shape resilience objectives, recovery planning, operational readiness and response to disruption
PARTNERSHIPS
